Privacy policy

[Legal entity name, e.g. Quasi Interactive Pty Ltd] (ABN [ABN]), trading as Elyra Software, runs Kensa-ya. This policy explains what we collect and why. We handle personal information in line with the Australian Privacy Principles.

What we collect

• Account details: your email address, used to sign you in and send receipts.
• Uploads: the auction sheet images or PDFs you upload, and the price and destination country you enter.
• Reports: the structured data and translation we produce from your sheet.
• Payments: handled by Stripe. We receive confirmation of payment, the amount and your email, never your full card number.
• Mailing list: your email if you join updates. You can unsubscribe at any time.
• Usage data: basic, privacy-friendly analytics about page views and performance.

How we use it

• To produce your reports, run your account and take payments.
• To check and improve how accurately we read sheets. For this we may look at uploaded sheets and the reports made from them, but not your account or payment details.
• To email you about your account and purchases, and about updates if you joined the mailing list.

How long we keep it

• Uploaded sheet images are deleted automatically 90 days after upload, wherever they are stored. After that, your report stays in your account but the original image is no longer shown.
• Reports and account details are kept while your account is open. Ask us and we will delete your account and reports.
• Payment records are kept as long as tax law requires.

Who processes it for us

We use service providers who may store or process data outside Australia, including in the United States:

• Microsoft Azure (Australia East region): stores uploaded sheet images and runs the system that reads them.
• Supabase: database and sign-in, and file storage for some uploads.
• Vercel: website hosting and analytics.
• Anthropic: the AI model that reads your sheet. Sheet images are sent to it only to produce your report.
• Stripe: payments.
• An email provider, to send sign-in links and receipts.

We do not sell your personal information.

Your choices

You can ask to see, correct or delete your information, or complain about how we handled it, by emailing hello@kensa-ya.com. If you are not satisfied with our response you can contact the Office of the Australian Information Commissioner (oaic.gov.au).

Sheet content

Auction sheets can show a lot number, auction date and vehicle identifiers. They do not normally contain personal information about you. Please do not upload documents that contain other people's personal details.